DKV EURO SERVICE GmbH + Co. KG
Sales Consultant (gn) - France/Suresnes
Publiziert am: 24.09.24 | Paris | Vollzeit
zur original Anzeige
Sales Consultant (gn) - France/Suresnes
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,400 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
By video call or
face-to-face, you will be responsible for developing our customer portfolio by
promoting our on-board telematics solutions to companies with a truck fleet.
Main responsibilities:
- Prospect for new customers and identify business opportunities in the field,
- Present our on-board telematics solutions to potential customers, alone or together with a sales representative
- Develop and maintain strong relationships with existing and potential customers,
- Regularly monitor customer accounts and ongoing projects.
You will also be responsible for:
- Management of tickets and escalation of urgent cases: responsible for managing support tickets and escalating urgent cases to the appropriate team to ensure timely and appropriate responses to customer inquiries, ensuring customer satisfaction. Additionally, serve as the point of contact for customers in the Mobility Solutions context.
- Onboarding and support of customers: responsible for onboarding new customers and supporting customers throughout the entire onboarding and offboarding process to ensure a positive customer experience and foster long-term customer loyalty.
- Communication between technical support and customers: act as a mediator between technical support and customers to ensure technical information is conveyed clearly and appropriately to customers for smooth installation of necessary hardware.
- Proven experience in field sales, ideally in the telematics sector
- Knowledge of the road transport sector
- Appetite for products with a strong technical side
- Good command of sales and negotiation techniques
- Excellent communication skills, strong customer focus and sense of service
- Fluent English (working language, daily exchanges with our headquarters)
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Ioana René via ioana.rene@dkv-mobility.com.
Balcke-Dürr-Allee 3
40882 Ratingen
