Junior Desktop Analyst (m/f/d)

IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.

• Acting as a digital enabler for our business colleagues and functions
• Create, resolve and close incidents/service requests within allocated timelines
• Support IT hardware lifecycle management processes
• Provide support and guidance for onsite services (e.g. events and meetings) by leveraging from internal and external providers
• Drive the user experience and promote best practice
• Support all standard workplace infrastructure, global/local projects and deployments
• Ensure that knowledge base articles are created and maintained
• Driving employee productivity through consultancy, providing intimacy and site proximity at the sites, and ensuring a personalized Roche employee experience
• Proactively addressing and following through process-improvement ideas

• Experience in a desktop support or similar IT role
• Innovative and proactive problem solver highly accountable, result oriented mindset
• Good interpersonal communication skills pairing with empathy
• Consultancy skills on digital workplace tools and solutions
• Enterprise Application, deployments, consulting and adoption
• Passionate and knowledgeable about the digital workplace
• Basic understanding of Windows and Mac OS environments, desktop hardware, software applications and networking fundamentals
• German and English fluent and B2 writing skills

• Work for one of the world's leading pharmaceutical companies
• Internal Career Opportunities
• International and Diverse Environment

Ihr Kontakt

Referenznummer
800041/1

Kontakt aufnehmen
Telefon:+41 44 225 50 00
E-Mail: positionen@hays.ch

Anstellungsart
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