DKV EURO SERVICE GmbH + Co. KG
Customer Service Employee with Ukrainian, Russian and Belarusian (m/f/gn) - Location: Warszawa
Publiziert am: 16.01.25 | | Vollzeit
zur original Anzeige
Customer Service Employee with Ukrainian, Russian and Belarusian (m/f/gn) - Location: Warszawa
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you exciting opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 1,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
Do you have experience in customer service, like to actively support customers in making business decisions, are fluent in Polish, Ukrainian, Russian and Belarusian, and want to work in an innovative company that is a leader in the professional services sector? The offer below is just for you!
As an Customer Service Employee Inside Sales, you will be responsible for e-mail and telephone customer service from Ukraine, Russia and Belarus, as well as for advising customers on new solutions offered by DKV and actively expanding sales of the entire range of DKV services and products through upselling and cross-selling.
- Servicing existing customers from Ukraine, Russia, Belarus and consulting on DKV products and services
- Supporting agency companies in acquiring new customers from Ukraine, Russia and Belarus
- Telephone and email correspondence with interested companies and DKV customers
- Sales support for the entire range of DKV services and products in the field of upselling and cross-selling
- Informing customers about new products on the DKV website
- Developing new applications, complaints and credit limits
- Monitoring payments and exceeding limits
- Building long-term relationships with customers
- Higher education
- Experience in customer service and sales in the B2B segment for at least 2 years
- Very good knowledge of Polish, Ukrainian, Russian, Belarusian in speech and writing
- Knowledge of SAP, CRM Dynamics systems is welcome
- High personal culture, team spirit and customer orientation
- Business experience in talks with management and customer representatives
- Analytical skills and advanced knowledge of Excel
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Beata Bezler via +48601900159.
Balcke-Dürr-Allee 3
40882 Ratingen
