DKV EURO SERVICE GmbH + Co. KG
Customer Service Employee KAM (gn) Vollzeit/Teilzeit
Publiziert am: 02.07.25 | Ratingen | Vollzeit
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Customer Service Employee KAM (gn) Vollzeit/Teilzeit
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,400 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
You take care of the reactivation of DKV customers with low or no sales or turnover and strive to expand sales for fuels and to carry out targeted upselling of DKV products and services.
You will deal with customer enquiries and correspondence, process new customer applications and inform customers about new DKV service features.
You will obtain commercial and bank information, procure direct debits and securities, process complaints, reminders and protests and implement credit and total blocks.
You order and block DKV LEOs, send DKV LEOs, admission documents etc. to new customers.
You request and process receipts, enter conditions and support the sales force.
You create reports for customers and superiors, monitor incoming payments and overdue payments and take on special tasks.
You can communicate effectively, have an understanding of customer needs, and the ability to convey clear and concise information.
You have the ability to collect and analyse data, measure key performance indicators to identify trends and make decisions on this basis.
You are solution-orientated, seek to find creative solutions and handle customer enquiries efficiently.
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Sabine Kalthoff via sabine.kalthoff@dkv-mobility.com.
Balcke-Dürr-Allee 3
40882 Ratingen
