DKV EURO SERVICE GmbH + Co. KG
Customer Service Representative (gn) for VatServices - Location: Madrid/ESP
Publiziert am: 25.10.25 | Madrid | Vollzeit
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Customer Service Representative (gn) for VatServices - Location: Madrid/ESP
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
VatServices, the employing company, is part of the DKV Mobility Group and specializes in providing comprehensive financial and advisory services to companies engaged in international road transport across Europe. Our expertise includes toll management, tax recovery. We are looking for dedicated professionals who are ready to contribute to our mission of excellence and customer satisfaction. The following exciting tasks are waiting for you:
- You are a competent contact and consultant for our customers and sales partners
- You take care of all telephone and written correspondence with customers
- You promote the active expansion of the turnover of the entire DKV service and product portfolio
- You convince our customers and sales partners with your high service orientation
- You carry out the risk and credit check
- You examine and deal with incoming complaints in a solution-oriented manner
- Your field of activity also includes data entry and maintenance of new customers in our CRM system
- Experience in customer service » Very good knowledge in dealing with MS Office products
- High service orientation » Ideally experience with SAP R3 applications
- Ability to work in a team, initiative and commitment
- Language skills: Spanish (native) and English (good)
Our offer
- A diversified range of activities in an international environment
- Market-conform salary with an attractive bonus opportunity
- Permanent contract
- Pleasant working atmosphere with helpful colleagues
- Nice and modern office is in the center of Madrid
- The chance to play an active role in making the sector more sustainable
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application!
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