Hays AG

IT Service Delivery Manager (m/f/d)

Publiziert am: 10/16/21 | Urnäsch | Vollzeit

Jetzt bewerben
IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
  • Coordinate IT service and support delivery in the entire EMEA region covering 6 sub-regions and headquarters
  • Leading all regional IT managers and their onsite teams
  • Assuring a high level of user focus and service orientation being the contact point for senior management in the region
  • Manage local IT demand, deliver projects, and supervise IT support and operations teams
  • You will assure that IT services are provided within the given SLAs and the needed quality
  • Close collaboration will be needed with Global IT Functions (Verticals) and well as Engineering teams in Global IT
  • University degree (M.Sc.) in IT, Engineering or Science
  • At least 5 years proven membership in a globally oriented IT team
  • At least 3 years proven track record as leading multi-national IT- projects or/and infrastructure/technology related initiatives
  • Knows IT technologies very well, understands the values of the different IT services and is able to explain the values in a simple business language
  • At least 3 years of Team Leading experience
  • Strong interpersonal skills to successfully perform in a global matrix environment, excellent stakeholder management and communication skills
  • English fluently written and spoken (negotiation level)
  • Working in an international environment
  • Attractive Renumeration package
  • Long term partnership with encourage to grow beyond this role

Ihr Kontakt

Ansprechpartner
Nico Christian Fackelmayer

Referenznummer
563208/1

Kontakt aufnehmen
E-Mail: nico.fackelmayer@hays.ch

Anstellungsart
Festanstellung durch unseren Kunden


IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.

Hays AG
Willy-Brandt-Platz 1-3
68161 Mannheim
Hays AG

Hays AG