Field Service Engineer (SMTK PS) (M/F/D) – Hwaseong

Required

• English communication (read, writing and speaking) as SUSS is an international company with English as the main language inside the company
• Working in a team
• Degree in mechanics, electronic, electric or several year experience as a service engineer in the semiconductor industry
• Knowledge of, and an aptitude for working on, mechanical, electrical, pneumatics, and electro-mechanical control systems

Good to have

• Superior troubleshooting and maintenance skills
• Experience in the semiconductor business
• Plumbing, fluids, welding, and robotics knowledge
• How to use Microsoft WORD, EXCEL, POWERPOINT and OUTLOOK

Main duties and responsibilities

• Support the installation process of the machines
• Install upgrades for the machines
• Analyze and repair mechanical, electrical, pneumatics, and electro-mechanical components
• Performing software update if required
• Provide suggestions to product specialist about product improvements
• Must be able to implement required action in case of chemical/electrical fires, accidents, etc.
• Must demonstrate proficiency/ accuracy with the company’s internal processes, for example “RMA process”
• Constant exchange of knowledge and experience with other SUSS sites
• Continuous improvement of the skills by self-study, company training or other education options
• Provide suggestions of optimizing and improving the SUSS Korea internal procedures for a more successful, smoother and efficient daily work
• Training of customers
• Travel domestic and international
• Participates in providing on-call support as requested by management for installed base equipment problems
• Performs other work as assigned or requested during changes in business volume

Additional in case of Senior Service Engineer:

• Responsible for new tool installation for all SUSS PE tools and coordinating the new tool installation team (including regular report to project manager at headquarter) until FAT.
• Support the sales team in matter of technical items
• Prepare reports and agendas for the service meetings with the customer
• Creating TCR (tool change request) of tools to headquarter
• Maintain the OIL (open item lists) presenting the issues to the HQ team members

• Supports: Health check-ups, expenses
• Holiday gift
• Education and lifestyle: Self-improvement support
• Work Environment: Laptop
• Refresh: Annual Leave