DKV EURO SERVICE GmbH + Co. KG
Knowledge Manager Sales (gn) Vollzeit/Teilzeit
Publiziert am: 10.07.25 | Ratingen | Vollzeit
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Knowledge Manager Sales (gn) Vollzeit/Teilzeit
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,400 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
- You enable the Europe-wide sales organization across all channels to confidently apply sales processes, use systems efficiently, and provide expert advice on the full product portfolio.
- You develop a comprehensive strategy for implementing a holistic knowledge management approach and build a machine-readable knowledge base with AI-powered search functionality.
- You design and implement a standardized onboarding and training concept, including the selection of suitable tools, interactive learning formats, and materials to sustainably improve sales performance.
- You conduct needs analyses, define scopes, and design effective training formats (onboarding, upskilling, product training).
- You empower colleagues to use modern sales methods (digital, hybrid, traditional) and provide high-quality, standardized sales presentations and proposal templates.
- You coordinate all content owners to centralize knowledge on a single platform with AI-supported search.
- You actively manage stakeholders across key interfaces such as Sales, Product Management, CRM PM, Marketing, Customer Service, and Sales Communications.
- You establish performance monitoring to evaluate knowledge content and enablement measures (e.g. content usage, sales readiness, time-to-competency).
- You identify and implement innovation opportunities in the field of Sales Enablement, especially through the use of AI, automation, and modern learning technologies.
- You have at least 3 years of experience in content creation and knowledge management, including designing and implementing state-of-the-art structures and processes.
- You possess solid expertise in knowledge management systems like Confluence, Dynamics 365 Customer Insights – Journeys, SharePoint, Dynamics 365 CRM and in general content and document management systems.
- Analytical thinking, flexibility, a target-driven approach, autonomous thinking, and a structured, meticulous way of working come naturally to you.
- You enjoy working as part of an award-winning team, valuing a down-to-earth attitude, genuine team spirit, and mutual support.
- You demonstrate excellent business communication skills in both English and German, with additional European languages being a plus.
- You strive for excellence, enjoy challenges, and have a customer-centric mindset to make things easy and convenient for our customers.
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Sabine Kalthoff via sabine.kalthoff@dkv-mobility.com.
Balcke-Dürr-Allee 3
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