DKV EURO SERVICE GmbH + Co. KG
Back Office Specialist with Spanish (gn) - Location Romania
Publiziert am: 21.05.25 | Bukarest | Vollzeit
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Back Office Specialist with Spanish (gn) - Location Romania
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,400 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
With the philosophy "You drive, we care," DKV Group is the market leader in the field of mobility services, aiming to promote the transition to an efficient and sustainable future for mobility.
As part of the DKV Group, Tax Refund focuses on providing financial solutions to their customers in the areas of VAT Refund. These are administrative processes that we handle from A to Z for our clients. Service orientation, attention and care are important aspects of our approach, and this is also what we are looking for in future colleagues.
Overview:
In this position (internal title VAT Refund Service Specialist) you will be responsible for onboarding our customers, submitting VAT Refund requests, and monitoring the progress of the refund requests until payment is made. Besides this administrative work, you will also be in contact, via phone and email, with our customers, partners, and the Tax Authorities.
Responsibilities:
- Your main responsibility will be to provide VAT recovery services to our clients;
- Provide information about the external VAT recovery process;
- Support clients throughout the contract duration, responding promptly and professionally to their requests to establish long-term relationships;
- Collect and process the necessary documents for VAT refunds for tax authorities;
- Submit VAT refund claims, adhering to deadlines set by the authorities and the company;
- Respond to requests from authorities within the indicated deadlines;
- Record information in the company's systems according to internal procedures.
- Romanian language and English at a minimum B2 level;
- Has good time management and organizational skills, with attention to detail;
- Possesses strong verbal and written communication skills;
- Is results-oriented;
- Has good skills in understanding, logically processing information, and applying new information in similar situations;
- Is a team player;
- Has good computer skills: Word, Excel, Outlook, Internet browsing;
- Education level: Graduate of higher education.
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Luminita Neagu via luminita.neagu@dkv-mobility.com.
Balcke-Dürr-Allee 3
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